At Small Entrepreneur Blue Marlin, we are dedicated to providing high-quality products and excellent service. To ensure a fair experience for all our customers, please read the following return policy carefully:
- Returns may be requested within [insert number of days, e.g., 14 days] of receiving your order. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Custom-made or made-to-order products are not eligible for return.
- Sale or discounted items are considered final sale and cannot be returned or exchanged. Please take note of this before making your purchase.
- If a returned item incurs customs duties when re-entering Georgia, those fees will be subtracted from any refund. Customers are responsible for all customs duties and taxes. If these fees are not paid, the item will not be refunded, and the customer must cover return shipping costs.
- Requests to declare a lower value for customs purposes will make the item non-refundable, and the customer assumes all risks related to this request.
- Original shipping costs are non-refundable, and customers requesting a return are responsible for return shipping fees.
- If you receive a damaged or defective item, please notify us within [insert number of days, e.g., 5 days] of delivery with photos and a description. We will evaluate the situation and may provide a replacement or refund at our discretion.
- We reserve the right to decline returns from customers who repeatedly misuse the return process or violate this policy.
- Customers are responsible for providing the correct shipping address. Small Entrepreneur Blue Marlin is not liable for lost, stolen, or misdelivered packages.
- This policy may be updated or changed at any time without prior notice. Updates take effect immediately upon posting on our website.